1. Which of the following elements is NOT part of the principles of scientific management?
Developing a scientific method for understanding managers’ and workers’ personal needs.
Making an equal division of task and responsibilities among managers and workers.
Developing a scientific method for the selection, training, and development of workers.
Encouraging cooperation of workers to make sure work is completed using scientific principles.
2. Which of the following best describes the difference between line managers and staff managers?
Line managers are responsible for achieving the organization goals, while staff managers are not responsible, nor directly involved in, the achievement of goals.
Line managers are directly in charge of the production and delivery of products, while staff managers deal solely with managing human resources.
Line managers are directly in charge of the production and delivery of products and services, while staff managers are in charge of support activities.
Line managers have the authority to make decision and have subordinates, while staff managers are subordinate to line managers and have limited authority.
3. Vertical integration and horizontal integration are both concerned with ____________.
4. Tactical analysis includes assessing __________________________.
5. Which of the following best explains the difference between scientific management and the humanist approach to management?
Scientific management does not include rewards for employees, while humanist management promotes rewards.
Humanist management is not interested in increasing productivity, while scientific management is.
Humanist management is the current management paradigm, while scientific management was discarded in the 1960s.
Scientific management presupposes that employees do not like work, while humanist management believes that workers are internally motivated.
6. Which of the following is NOT one of Peter Drucker’s contributions to management theory?
The analysis of how organizations select managers, how managers act, and how organizations are structured in different units.
The understanding of the role of large organizations in modern society.
The focus on the role of human interactions, flows of information, and the decision-making process within organizations.
The analysis of how social organizations become corporations, such as General Motors.
7. Who developed the principles of scientific management?
Frederick W. Taylor
Mary Parker Follett
8. Modern management theories point out that:
scientific management is effective for dealing with contingencies.
organizations change and managers need to adapt.
general systems theories are flawed.
organizations can never really be managed.
9. Managers allocate resources through budgets. Which type of budget allows managers the greatest degree of control over funding?
Zero-based, rolling budgets
Cost/benefit analysis budgets
10. An organization’s strategic vision statement:
is the same as its mission statement.
expresses financial goals.
understands market trends.
offers direction toward future development.